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Clear is kind: the feedback sandwich isn’t.
Katie Quinney Katie Quinney

Clear is kind: the feedback sandwich isn’t.

Getting caught up in a fabulous documentary I couldn’t help but notice they way they gave feedback. It was neither clear nor direct, and was painful. 

They did care personally and this is one aspect of the Radical Candor model - the other part is to challenge directly. What was happening in the show reminded me of the feedback sandwich - a tool - that admittedly 30 years ago was being taught and used as a way to give feedback. 

This episode leans heavily on the work of Kim Scott and the team at Radical Candor. Links to the places I’ve specifically quoted from and used to build this episode are all below. 

So we cover:-

  • The 6 reasons why the feedback sandwich doesn’t work. 

  • What to do instead and what this can look like in practice.

  • Share the value of sitting with the discomfort of critical feedback. 

  • Why appreciative feedback is part of this equation. 

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